Verification from sign-up to upload

KYC builds on the sign-up details. The e-mail check comes first; documents follow on request.

  1. Open an account at Stake sign up.
  2. Confirm the e-mail with the code from noreply@stake.com.
  3. Enter the full name, date of birth, address and the country where the player is located.
  4. Upload the ID, then the selfie and any proof of address or income requested.

Verification in the app

The app runs the same account, so uploads work the same way on a phone. Photograph the physical document; screenshots are rejected.

When documents are requested

The operator can ask for any KYC document at any time to confirm a player's identity and location. Play, payments or withdrawals can be restricted until identity is sufficiently determined.

  • proof of age, with the account suspended until it arrives;
  • extra checks before any withdrawal;
  • proof of source of funds where regulations require it;
  • any document the compliance team asks for.

An account whose identity or source of funds cannot be verified can be closed.

Identity documents accepted in India

Five documents prove identity for Indian players. Cards go in with both sides, and only physical plastic cards count.

Identity documents for India
DocumentWhat to upload
International passportThe document in full
Driving licenceBoth sides
Voter's EPIC cardBoth sides
PAN cardBoth sides
Aadhaar cardBoth sides
  • colour photo in high resolution, no glare, blur or damage;
  • the whole document in frame, lying flat;
  • at least 3 months of validity left;
  • Latin script, international format;
  • no screenshots and no digital versions.
Help-centre article on proof of identity for India: passport, driving licence, EPIC, PAN, Aadhaar

Proof of address

Address documents must be issued within the last six months. Bills, statements and formal letters count.

  • utility bill for electricity, gas, water, internet or TV;
  • bank or credit card statement;
  • tax or municipal letter;
  • signed and stamped letter from an employer or educational institution;
  • rental agreement or a bank reference letter in English.

Mobile phone bills, receipts and medical bills are not accepted.

Proof of source of income

A source-of-income check shows where the money comes from. Documents must be under six months old, and screenshots are refused.

  • bank statements, payslips, tax returns or investment statements;
  • business income, a property sale, a gift, an inheritance or a loan;
  • crypto mining: the ledger, wallet address and transaction hashes.

Selfie with the ID

The selfie ties the document to the face on the account. Only JPG or PNG files are accepted.

  1. Hold the ID next to the face without covering it.
  2. Turn the flash off to avoid glare.
  3. Shoot straight from the camera, not a reflection.
  4. Remove glasses and hats, then upload the file.

Rejected uploads and fixes

Most rejections come down to format, document age or the wrong document. Each has a direct fix.

Verification mistakes and fixes
MistakeConsequenceFix
Screenshot or digital AadhaarRejectedPhotograph the physical card in colour
Only the front of a PAN, Aadhaar or EPIC cardIncomplete uploadAdd the back of the card
Mobile phone bill as proof of addressNot acceptedUpload a utility bill, bank statement or rental agreement
Address document older than six monthsNot acceptedUse one issued within six months
Selfie with flash, glasses or as a reflectionGlare or a hidden faceRetake it straight from the camera

A confirmed identity keeps INR withdrawals moving: bank transfer with the IFSC code, up to 3 business days, as listed under withdrawal times.

Help with gambling problems is free on Tele-MANAS 14416, around the clock. Stake's limits and self-exclusion tools cover breaks and closures, and a separate page explains how Indian law treats online gaming.

Frequently asked questions

Short answers on KYC documents for India.

Does Stake accept Aadhaar for verification?

Yes, as a physical card photographed on both sides. A digital Aadhaar or a screenshot is rejected.

Can a deposit be made before KYC?

A confirmed e-mail is needed first. Documents can be requested at any time, and payments can be restricted until identity is confirmed.

What if an upload is rejected?

Fix the cause, such as glare, a missing back side or an old document, and upload again.

Can documents be requested again later?

Yes, at any time, including before a withdrawal.